Tuesday, October 2, 2012

Vonage....you're (eventually) amazing!

Before we left the states we did our research and multiple people had written posts about using Vonage or MagicJack.  So (the day) before I left Kansas City, mom and I headed to Best Buy to pick up a Vonage box.  Just to make sure that it was going to work like I wanted it to work, I called Vonage while I had the box in hand to confirm that if I bought the box in the US and took it with me to the UK that I would still have a US phone number and the US plan.  Pleasantly, the Vonage rep confirmed my suspicions.  He also wanted to set up everything for me right then and there but because I was in the middle of Best Buy, I asked him to call me back later.  And he did - about a million times.

After we left Best Buy, mom and I went to lunch which was equally if not more of an inappropriate place to try to set up our account, so I did the mature thing and ignored his calls.  By the time we got home I'm assuming that his shift ended and I received no more calls.  I probably had just completely screwed up his numbers for the month.  Sorry dude!

Oh well.  So I called Vonage back and spoke to another very nice customer service rep to set up our account.   I set everything up and put the box right back in the box from which it came.  And there it stayed for a month.

In case you haven't heard, in the UK it can take up to 6 weeks to get your internet installed in your flat. Luckily it only took us 3 weeks.  In preparation for this upcoming install date I ordered a phone off of Amazon (more on that later) hoping that it would be delivered on the same day.  Unfortunately I was disappointed.  Although it did come a few days later.

As I was excitedly opening the package and working to set everything up I came to realize that not only are the power cords different here, but the phone jacks are too.  AAARRRGGGG!  The end that goes in the phone is the same but the end that goes in the UK wall outlet is different.

See - UK on the left - normal people on the right
So I sent Luke to RadioShack in hopes that they would have a US phone cord.  No dice.

So I went back on Amazon to order one.

It was finally delivered a few days later.  I was able to set up the Vonage box with the greatest of ease and call my mom.  It's AMAZING!  I can call the states and UK landlines for free (or whatever amount we're paying for the Vonage service) and my friends and family in the US can call me without being charged international fees.  Whomever invented VOIP is my new best friend.

Moral of the story is.....

If you're moving internationally and make the wise decision to bring a Vonage box with you, make sure to pick up a telephone cord as well.

If you're a member of the elite group that we care deeply for, you will probably be hearing from us shortly.  If you haven't made the cut but want to chat even though we may have hurt your feelers (aka feelings), send me a message and I'll give you our digits.  I don't think it's wise to post on the world wide web.  Especially since whoever had the number before us made the (not too) wise choice to not pay their bills.

Love you and miss you!
Aubs, Luke and Luther


1 comment:

  1. That is a really great idea! I am glad that it is working for you and you can call the US pretty cheaply! You are both missed!!!

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